We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at 1@ohlalaltd.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at 1@ohlalaltd.com.

Damages and issues
Feuch an dèan thu sgrùdadh air an òrdugh agad nuair a gheibh thu fàilte agus cuir fios thugainn sa bhad ma tha an rud uireasbhuidh, air a mhilleadh no ma gheibh thu an rud ceàrr, gus an urrainn dhuinn a’ chùis a mheasadh agus a dhèanamh ceart.

Eisimpleirean / nithean nach gabh a thilleadh
Chan urrainnear seòrsaichean sònraichte de nithean a thilleadh, leithid bathar meatach (leithid biadh, flùraichean, no lusan), toraidhean àbhaisteach (leithid òrdughan sònraichte no nithean pearsanaichte), agus bathar cùram pearsanta (leithid toraidhean maise). Cha bhith sinn cuideachd a’ gabhail ri toraidhean airson stuthan cunnartach, lioftaichean lasanta, no gasaichean. Feuch an cuir thu fios thugainn ma tha ceistean no draghan agad mun rud sònraichte agad.

Gu mì-fhortanach, chan urrainn dhuinn gabhail ri toraidhean air stuthan reic no cairtean tiodhlac.

Iomlaid
Is e an dòigh as luaithe air dèanamh cinnteach gum faigh thu na tha thu ag iarraidh an rud a th’ agad a thilleadh, agus aon uair ‘s gun tèid gabhail ris an tilleadh, ceannach air leth airson an rud ùr.

Ath-dhìoladh
Cuiridh sinn fios thugad aon uair ‘s gu bheil sinn air do thilleadh fhaighinn agus a sgrùdadh, agus innsidh sinn dhut an deach an ath-dhìoladh aontachadh no nach deach. Ma thèid gabhail ris, gheibh thu airgead air ais gu fèin-ghluasadach air an dòigh pàighidh tùsail agad. Cuimhnich gum faod e beagan ùine a thoirt don bhanca no do chompanaidh cairt creideis agad an ath-dhìoladh a phròiseasadh agus a phostadh cuideachd.