We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at 1@ohlalaltd.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at 1@ohlalaltd.comWaca rangkeng-.

Damages and issues
Mangga mriksa pesenan nalika nampa lan hubungi kita langsung yen item risak, rusak utawa yen sampeyan nampa item salah, supaya kita bisa ngevaluasi masalah lan nggawe iku bener.

Pangecualian / item sing ora bisa bali
Jinis barang tartamtu ora bisa dibalekake, kayata barang sing bisa rusak (kayata panganan, kembang, utawa tanduran), produk khusus (kayata pesenan khusus utawa barang sing dipersonalisasi), lan barang perawatan pribadi (kayata produk kecantikan). Kita uga ora nampa bali kanggo bahan mbebayani, cairan sing gampang kobong, utawa gas. Mangga hubungi yen sampeyan duwe pitakonan utawa uneg-uneg babagan item tartamtu.

Sayange, kita ora bisa nampa bali ing sale item utawa hadiah kertu.

Ijol-ijolan
Cara paling cepet kanggo mesthekake yen sampeyan entuk apa sing dikarepake yaiku mbalekake barang sing sampeyan duwe, lan yen bali ditampa, tuku kapisah kanggo item anyar.

mbalekaken
Kita bakal ngabari yen wis nampa lan mriksa bali, lan supaya sampeyan ngerti yen mbalekaken wis disetujoni utawa ora. Yen disetujoni, sampeyan bakal dibalekake kanthi otomatis ing cara pembayaran asli. Elinga yen bank utawa perusahaan kertu kredit mbutuhake sawetara wektu kanggo proses lan ngirim mbalekaken uga.