We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at 1@ohlalaltd.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at 1@ohlalaltd.com.

Damages and issues
Fadlan hubi dalabkaaga marka la soo dhaweynayo oo isla markiiba nala soo xiriir haddii shaygu xumaado, dhaawacmo ama haddii aad hesho shay khaldan, si aan u qiimeyno arrinta oo aan u saxno.

Waxyaabaha ka reeban/aan la soo celin karin
Noocyada alaabta qaarkood lama soo celin karo, sida alaabta burbursan (sida cuntada, ubaxa, ama dhirta), alaabada gaarka ah (sida dalabaadka gaarka ah ama alaabta gaarka ah), iyo alaabta daryeelka shakhsi ahaaneed (sida alaabta qurxinta). Sidoo kale ma aqbalno soo celinta walxaha halista ah, dareerayaasha guban kara, ama gaaska. Fadlan la xidhiidh haddii aad wax su'aalo ah ama walaac ah ka qabto alaabtaada gaarka ah.

Nasiib darro, ma aqbali karno soo celinta alaabta iibka ama kaararka hadiyadda.

Isdhaafsiga
Sida ugu dhakhsaha badan ee lagu hubin karo inaad hesho waxaad rabto waa inaad soo celiso shayga aad haysato, iyo marka soo celinta la aqbalo, iibso shayga cusub si gaar ah.

Lacag celinta
Waanu ku ogaysiin doonaa marka aanu helno oo aanu kormeerno soo noqoshadaada, waxaanu ku ogeysiin doonaa haddii lacag celinta la oggolaaday iyo in kale. Haddii la ogolaado, si toos ah ayaa laguugu soo celin doonaa habka lacag bixinta ee asalka ah. Fadlan xasuusnoow in ay qaadan karto wakhti in bangigaaga ama kaadhkaaga kaadhka deynta ay ka baaraandegto oo ay soo dhejiso lacagta soo celinta sidoo kale.