We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at 1@ohlalaltd.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at 1@ohlalaltd.com.

Damages and issues
Jọwọ ṣayẹwo aṣẹ rẹ lori gbigba ati kan si wa lẹsẹkẹsẹ ti ohun naa ba jẹ abawọn, bajẹ tabi ti o ba gba ohun ti ko tọ, ki a le ṣe iṣiro ọran naa ki o jẹ ki o tọ.

Awọn imukuro / awọn ohun ti kii ṣe pada
Awọn iru awọn ohun kan ko le da pada, bii awọn ọja ibajẹ (gẹgẹbi ounjẹ, awọn ododo, tabi awọn irugbin), awọn ọja aṣa (gẹgẹbi awọn aṣẹ pataki tabi awọn nkan ti ara ẹni), ati awọn ẹru itọju ara ẹni (gẹgẹbi awọn ọja ẹwa). A tun ko gba awọn ipadabọ fun awọn ohun elo eewu, awọn olomi ina, tabi awọn gaasi. Jọwọ kan si ti o ba ni awọn ibeere tabi awọn ifiyesi nipa ohun kan pato rẹ.

Laanu, a ko le gba awọn ipadabọ lori awọn ohun tita tabi awọn kaadi ẹbun.

Awọn paṣipaarọ
Ọna ti o yara ju lati rii daju pe o gba ohun ti o fẹ ni lati da ohun ti o ni pada, ati ni kete ti o ba gba ipadabọ, ṣe rira lọtọ fun ohun tuntun naa.

Awọn agbapada
A yoo sọ fun ọ ni kete ti a ti gba ati ṣayẹwo ipadabọ rẹ, ati jẹ ki o mọ boya agbapada naa ti fọwọsi tabi rara. Ti o ba fọwọsi, iwọ yoo san pada laifọwọyi lori ọna isanwo atilẹba rẹ. Jọwọ ranti pe o le gba akoko diẹ fun banki rẹ tabi ile-iṣẹ kaadi kirẹditi lati ṣe ilana ati firanṣẹ agbapada naa paapaa.