We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at 1@ohlalaltd.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at 1@ohlalaltd.com.

Damages and issues
Biko nyochaa usoro gị mgbe ị na-anabata ma kpọtụrụ anyị ozugbo ma ọ bụrụ na ihe ahụ adịghị mma, mebiri emebi ma ọ bụ ọ bụrụ na ị nwetara ihe na-ezighị ezi, ka anyị nwee ike nyochaa okwu ahụ ma mee ka ọ dị mma.

Ewepụghị / ihe anaghị eweghachi
Enweghị ike iweghachi ụfọdụ ụdị ihe, dị ka ngwaahịa ndị na-emebi emebi (dị ka nri, ifuru, ma ọ bụ osisi), ngwaahịa omenala (dị ka iwu pụrụ iche ma ọ bụ ihe ahaziri ahazi), na ngwa nlekọta onwe (dị ka ngwaahịa mma). Anyị anaghịkwa anabata nkwụghachi maka ihe ndị dị ize ndụ, mmiri ọkụ na-ere ọkụ, ma ọ bụ gas. Biko kpọtụrụ ma ọ bụrụ na ị nwere ajụjụ ma ọ bụ nchegbu gbasara ihe gị kpọmkwem.

Ọ dị nwute, anyị enweghị ike ịnakwere nloghachi na ihe ọrịre ma ọ bụ kaadị onyinye.

Mgbanwe
Ụzọ kachasị ọsọ iji hụ na ị nwetara ihe ịchọrọ bụ iweghachi ihe ị nwere, ma ozugbo anabatara nloghachi ahụ, zụta ihe dị iche iche maka ihe ọhụrụ ahụ.

Nkwụghachi
Anyị ga-agwa gị ozugbo anyị natara ma nyochaa nloghachi gị, ma mee ka ị mara ma akwadoro nkwụghachi ahụ ma ọ bụ na akwadoghị. Ọ bụrụ na akwadoro, a ga-akwụghachi gị ego ozugbo na usoro ịkwụ ụgwọ izizi gị. Biko cheta na ọ nwere ike were oge maka ụlọ akụ ma ọ bụ ụlọ ọrụ kaadị kredit gị hazie ma biputekwa nkwụghachi ahụ.