We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at 1@ohlalaltd.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at 1@ohlalaltd.com.

Damages and issues
Chonde yang'anani dongosolo lanu mutalandira ndipo mutitumizireni nthawi yomweyo ngati chinthucho chili cholakwika, chawonongeka kapena ngati mutalandira chinthu cholakwika, kuti tithe kuyesa nkhaniyi ndikukonza.

Kupatulapo / zinthu zosabweza
Mitundu ina ya zinthu siingabwezedwe, monga katundu wowonongeka (monga chakudya, maluwa, kapena zomera), zinthu zosinthidwa (monga maoda apadera kapena zinthu zaumwini), ndi katundu wodzisamalira (monga zinthu zokongola). Sitivomerezanso kubweza zinthu zoopsa, zamadzimadzi zoyaka, kapena mpweya. Chonde funsani ngati muli ndi mafunso kapena nkhawa zokhudzana ndi chinthu chanu.

Tsoka ilo, sitingavomereze kubweza kwa zinthu zogulitsa kapena makadi amphatso.

Kusinthana
Njira yachangu kwambiri yotsimikizira kuti mwapeza zomwe mukufuna ndikubweza zomwe muli nazo, ndipo kubwerera kukalandiridwa, gulani padera chinthu chatsopanocho.

Kubweza ndalama
Tikudziwitsani tikalandira ndikuwunika zomwe mwabweza, ndikukudziwitsani ngati kubwezako kudavomerezedwa kapena ayi. Ngati zivomerezedwa, mudzabwezeredwa zokha pa njira yanu yolipirira yoyambirira. Chonde kumbukirani kuti zingatenge nthawi kuti banki yanu kapena kampani ya kirediti kadi ikonze ndikutumizanso kubwezeredwa.